Corporate Social Responsibility And The 3 Steps To Follow

By Sebastian Troup

Setting up a new corporate social responsibility program is not easy and also can become a bit overwhelming. There are simple steps that can be done however, and these are based on best practices and those that have worked previously with other companies, and these are the process steps to be done when broken down.

If you can separate the many tasks and goals into three stages, this can be a very good way to break down the momentous work of corporate social responsibility into things more easily manageable.

Step 1: Initiate & Conceive

A corporate social responsibility program is never one-size-fits-all. While crafting a program, it is important to keep the Three Pillars of Sustainability in the forefront: People, Planet and Profit. Create opportunities and multiple ways for employees and other stakeholders to engage with the program. Incorporate opportunities across a wide spectrum of engagement that include volunteer days, traditional giving, recycling events, peer to peer fundraising, and disaster assistance.

Include "cause marketing" into the program, and this will take it even a step further. Have opportunities to start commitments within the supply chain and also production process, and this can be through including the company's products in the program. How to engage company employees and others in management to make a socially responsible and environmentally considerate investment are those to be considered, to make it sensible for the company.

Step 2: Implement & Commit

Prove the program's value in relation to the three bottom line results of the company, and this should be done after the idea and details of the CSR program are already set. The program's over-all result should be determined, and this needs thorough assessment and also measurement. Your company's business result should be connected to the social responsibility program.

You need to assess how your cause driven program has affected company sales, effect on customer satisfaction, effect on employee and brand loyalty, and also market access. You need proving that the program has impacted the company reputation and also company profitability. You need to follow, measure, and also communicate on this effect of the program on the social, environmental, as well as all economic factors.

Step 3: Inspire & Communicate

For any corporate program to succeed, the program needs endorsement and acceptance from the top management. A corporate social responsibility program is no different. Communicating the impact and successes of your program to the top levels of your organization is critical. Communicate frequently about the program's progress and accomplishments, and also be sure to convey the program's impact to the company's triple bottom line.

Encourage and inspire employees to get involved and all of them participating, and this should be done to convince management to have employees and other stakeholders to make the cause program their priority. Build program recognition, build loyalty as well as momentum, and these are done when the program outcomes and effects are tracked and shared with all the employees, all customers, the community members, and all program beneficiaries. Inspiration as well as participation are the things that will make the program succeed.

About the Author: